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How to fix when your Outlook status is: WORKING OFFLINE

How to fix when your Outlook status is: WORKING OFFLINE

You are not able to send or receive email until you reconnect. Here's how to do it.

Click Send/Receive > Work Offline to turn to reconnect.

Notice that when you're working offline, the button looks blue:

But the button has a white background when you're connected and working online:

To confirm that you're connected, make sure the Work Offline button isn't blue.

email outlook working offline

Creation date: 5/10/2019 9:26 AM (400045) Updated: 5/10/2019 9:26 AM

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Please do not report Junk, Spam or Phishing emails in the ticket system. Use the Report Message function in Microsoft Outlook. See this KB article for additional details: https://helpdesk.culver.org/KB/View/14591-easily-report-junk-phishing-and-spam-messages-to-microsoft-using-outlook